Customer Stories
Improving operational efficiency. Establishing a safety-based culture. Driving sustainable growth. Our customers’ stories outline challenges, solutions, and most importantly, results.
Featured Customer Stories
Learn how Engineering Sales Associates used WellAware’s Building Management Systems to remotely manage their Air Compression product line, visualize their data in a new way and increase their overall operational efficiency.
Learn how US Steel used WellAware’s Facilities Management Solution to uncover operational inefficiencies, avoid downtime events, and create a proactive facility management culture through a robust remote monitoring solution.
Learn how Breitburn Energy Partners used WellAware to achieve compliance with various regulatory needs.
Learn how Burk Royalty used WellAware to improve their operational efficiency and decrease downtime by over 85%.
Energy Transfers used WellAware to reduce OPEX and improve inventory reporting.
Learn how Multi-Chem used WellAware to increase sales and technician productivity.
Learn how MarkWest Energy Partners used Chemical Management from WellAware to increase their efficiency.
Learn how Pioneer Natural Resources used WellAware to ensure accurate chemical injection rates.
Learn how HillStone Environmental used WellAware to collect high-quality data on pressure, flow, and temperature data to increase leak detection.
Learn how Apache Corporation used WellAware to reduce OPEX and downtime with Chemical Management.
Oilfield Water Logistics used WellAware accurately match chemical injection rates to asset production rates.
US Steel
Remote Equipment Management
Solutions Used – Facilities Management
Challenge
USS steel manually collects data from its assets which is time-consuming and prone to errors, creating a reactive culture. They need a solution to be more proactive at their facilities to avoid downtime.
Solution
WellAware’s Full Stack remote monitoring solution – including hardware, software and visualization – provides platform flexibility to support monitoring of USS infrastructure at scale.
Results
- Reduction in manual data collection of gas meters across their facilities, freeing up resources to address higher priority tasks.
- Increased data accuracy by removing manual complexities to data entry.
- Decreased plant shutdowns by providing valuable insights into back-up battery systems and performance, as well as temperature and humidity conditions, within each building.
- Improved preventive maintenance to address issues before problems arise.
Engineering Sales Associates
Remote Equipment Management
Solutions Used – Remote Equipment Monitoring
Challenge
ESA had no remote visibility into their customers air compressors or their rental fleet, making it very difficult and inefficient to maintain and troubleshoot their units.
Solution
WellAware was able to collect needed data and develop a back-end system to standardize data from a variety of controller types. Air compression templates enabled both ESA and their clients to remotely visualize critical data for more proactive equipment maintenance.
Results
- Remote monitoring of real-time and maintenance information on air compressor units has allowed ESA to set up custom alarm notifications and optimize maintenance schedules for their customers. They are now offering a service level agreement to customers to transition from calendar-based to run-hour based maintenance, resulting in client cost savings.
- ESA benefits from operational efficiencies through remote troubleshooting of diagnostic calls and by geographically coordinating maintenance visits. They can now procure replacement parts for maintenance or repair using remote data to confirm needed items.
Breitburn Energy Partners
Automation of Regulatory Compliance Needs
Solutions Used – Underground Injection Control
Challenge
Modifications to California’s Department of Oil, Gas, and Geothermal Resources (DOGGR) reporting required additional manual labor efforts and significantly increased the penalty for non‐compliance.
Solution
Combining a WellAware custom‐built RPMA™ network, radios, and mobile software to monitor injection rates and pressures in real‐time and produce DOGGR specific reports.
Results
- Reduce report preparation time by over 90%
- Ensure data quality and accuracy
- Avoidance of up to $900k in fines per quarter
Burk Royalty Co, Ltd.
Full Stack Solution for Improved Operational Efficiency
Solutions Used – Production Monitoring
Challenge
Field operations in the Gin Creek South field were struggling with a lack of remote visibility into intra‐field pipeline operations. This lack of visibility resulted in unplanned downtime and reduced production.
Solution
Implemented a WellAware cellular‐based network, radios, and mobile software to monitor gas system pressure points and overall pipeline health in real‐time and improve timely decision making.
Results
- Reduced or eliminated downtime 75‐80%
- Improved operational efficiency in the field by 85‐90% through better visibility
- Enhanced technician safety through fewer trips to the field and remote alarming
Energy Transfer
Reducing OPEX and improving inventory reporting timeliness
Solutions Used – Production Monitoring
Challenge
High labor and transportation costs due to manually collecting pipeline NGL tank volumes.
Solution
Automated field data capture with mobile application, providing operational reporting to optimize tank hauling
Results
- Decreased NGL labor and transportation costs
- Increased marketing trading options by reducing inventory reporting time
- Increased data accuracy and better visibility into operations
Halliburton Multi-Chem
Increased Sales & Customer Satisfaction, Improved Technician Productivity
Solutions Used – Production Monitoring
Challenge
High labor and transportation costs due to manual tank inspections, lost chemical sales from pump downtime.
Solution
WellAware Integrated Radio & Controller monitors tank levels and controls pump rates to match oil production.
Results
- Reduced chemical pump downtime by over 30% by identifying pump issues as they occur
- Increased employee productivity through management by exception operating mode
- Improved customer satisfaction by providing accurate chemical treatment to optimize production
MarkWest Energy Partners
Chemical Management Efficiency
Solutions Used – Production Monitoring
Challenge
Lack of visibility of chemical injection rates and high chemical treatment costs
Solution
TXAM pump controller and WellAware Chemical Management provides accurate rate monitoring and ability to remotely change rates.
Results
- Up to 50% decrease in H2S scavenger usage, resulting in >$50k savings per tank
- Reduced downtime through continuous monitoring
- Decreased employee safety risk from elimination of site visits to change rates
Pioneer Natural Resources
Ensuring Accurate Chemical Injection Rates
Solutions Used – Production Monitoring
Challenge
Pioneer was unable to monitor their chemical tanks or ensure accurate chemical injection, resulting in poor inventory management and route planning.
Solution
The WellAware Integrated Radio & Controller was installed for tank level monitoring within set points. The collected data was fully integrated to Pioneer’s enterprise SCADA system.
Results
- Reduce operating expenses by eliminating the over‐ injection of chemicals
- Enable a management by exception approach to route planning, effectively allocating chemical inventory and optimizing routes
- Reduce labor expenses associated with both manual data collection and report development
Hillstone Environmental
Leak Detection & Prevention
Solutions Used – Production Monitoring
Challenge
Hillstone needed a way to identify leaks coming from pipelines into a water injection facility.
Solution
WellAware provided a complete Data Collection solution with the WellAware Integrated Radio & Controller™, collecting high-frequency pressure, flow, and temperature data. The solution was integrated into their leak detection system.
Results
- Minimized downtime by enabling early leak detection system
- Improved safety by allowing real‐time detection of leak size and precise location
- Effective reporting and data analysis to predict and pre-empt future leaks
Apache Corporation
Reducing OPEX & Downtime with Chemical Management
Solutions Used – Production Monitoring
Challenge
A lack of visibility and remote control of chemical pumps has resulted in unnecessary costs and downtime in the Alpine High Field.
Solution
The WellAware Integrated Radio & Controller was installed on the chemical tanks in the oilfield to remotely monitor and control chemical levels.
Results
- Minimize downtime by remotely controlling the chemical tank to instantly react to changes in pump status or tank levels
- Reduce operating expenses by eliminating the over‐ injection of chemicals
- Reduce labor and transportation costs by controlling the chemical pump remotely
Oilfield Water Logistics
Accurately Matching Chemical Injection Rates to Production Rates
Solutions Used – Production Monitoring
Challenge
An OWL water gathering pipeline in Permian varies daily between 9,500 to 19,500 BPD, resulting in baseline over‐injection of chemicals and frequent field trips to adjust pump rates.
Solution
The WellAware Integrated Radio & Controller is designed to read an instantaneous flow rate and dynamically change the chemical injection rate to exactly match production rates.
Results
- Reduce operating expenses annually by $45,000 per well by ensuring accurate injection
- Minimize downtime by ensuring chemicals are not under‐injecting and risking a shut‐in
- Reduced safety risk by eliminating daily field trips to adjust chemical injection rates