Work at WellAware

Account Executive

Location: Remote, based in South or West Texas

Job Summary:

WellAware is looking to add an Account Executive position to its Sales Team. The Account Executive is responsible for identifying and closing on business opportunities with our existing customer base and new customers. We are seeking an organized, effective communicator with experience in the oil and gas industry who can highlight the value of the Company’s products and services. This individual should be motivated, flexible, energetic and be able to collaborate cross-functionally, both internally and externally.

Job Description:

• Establish and maintain long-term relationships with customers at the regional, corporate, and executive levels of oil and gas related companies becoming a trusted technology advisor.
• Identify and pursue new business opportunities to expand our customer base.
• Act of the main point of contact for clients, ensuring their needs are met and issues are addressed promptly.
• Demonstrate technical expertise to both C-level executives and field engineers.
• Stay up-to-date on WellAware products and services, as well as industry trends, competitive products and emerging technologies.
• Lead negotiations, prepare proposals, and close deals with clients.
• Provide regular reports on sales activities, progress against targets, and market feedback.
• Collaborate with the executive management team to develop accurate sales forecasts.
• Work closely with colleagues in a fast-paced, team-oriented environment.
• Visit with customers and potential customers at their facilities and field locations.
• Attend national industry trade shows and conferences.
• Comfortable populating and utilizing a CRM.

Qualifications:

• 5+ years of business-to-business sales experience working with Chemical Service Providers, Upstream & Midstream Operators or directly for Oil Field Services or Operators in the Oil & Gas Industry.
• Extensive Energy and/or Industrial experience is preferred.
• Knowledge of Industrial Automation Processes – controls, communication systems, information technology, SCADA like deployments and software is preferred.
• Excellent presentation and customer engagement skills at all levels of an organization.
• Strong analytical and problem-solving skills.
• A history of overachieving against budget combined with overall team and company objectives.
• A strong work ethic and the desire to be part of a dynamic sales team in a rapidly growing technology industry.
• Willingness to travel 20-50%

Salary & Benefits:

We offer a highly competitive salary package commensurate with the candidate’s experience.

• Health, Dental and Vision
• PTO
• 401K
• Short and Long Term Disability
• Life Insurance

Client Solutions Specialist

Location: San Antonio, Texas 

Job Summary:

We are seeking a highly skilled and motivated Client Solutions Specialist to join our dynamic and growing team. This role will be critical in driving customer success by leveraging data to demonstrate the value and impact of our solutions. You will work closely with clients to understand their business objectives, analyze relevant data, and present actionable insights that highlight the benefits and ROI of our products and services. Your ability to translate complex data into clear, compelling narratives will help our clients make informed decisions and maximize their investment. Our teams are small, multidisciplinary teams that take collective accountability for our customers’ experience. Your role will involve delivering presentations, providing technical support, and fostering strong client relationships to ensure long-term satisfaction and retention.

Job Description:

• Work closely with clients to understand their technical needs and challenges. Provide expert advice and technical solutions to address client issues.
• Analyze and interpret datasets related to oilfield operations. Identify trends, patterns, and anomalies in data to recommend actionable operational efficiency and performance enhancement improvements. Present in an understandable and actionable format.
• Be the champion in bridging the gap between field users and operations management. Articulate WellAware customer return on investment (ROI) journey and Platform value propositions.
• Conduct product demonstrations and training sessions. Document technical processes and client interactions.
• Create and maintain comprehensive training and project documentation
• Work closely with internal cross-functional teams, including operations, sales, and finance to understand their data needs and deliver relevant insights.
• Strategizing with the sales team to create customized solutions and enhancements.
• Relay customer feedback to internal cross-functional teams to improve solution platform, sales and marketing and competitive positioning.

Basic Qualifications:

• Proficiency in relevant software and tools, with a solid understanding of the company’s products.
• Bachelor’s Degree in STEM field, or equivalent
• 3-5 years of industry experience in a client-facing role, preferably in a technical or solutions-based environment.
• Proficiency in relevant software and tools, with a solid understanding of the company’s products.
• Strong verbal and written communication skills and an ability to work in an agile team environment
• Highly motivated self-starter with an extreme sense of ownership, passion for quality, and desire to delight customers

Preferred Qualifications:

• Industry Knowledge: Understanding the general oilfield production cycle, including upstream, midstream, and downstream processes. Familiarity with supply chain and operational efficiency in the oilfield sector.
• Flexibility: Occasional travel to present to clients and facilitate future product development areas.
• Customer Service Orientation: Strong focus on customer satisfaction and relationship management
• Communication Skills: Strong client-facing verbal and written communication skills. Ability to present data findings to non-technical stakeholders effectively.
• Analytical Skills: Excellent problem-solving abilities and a keen eye for detail. Ability to translate complex data into clear, actionable insights. Solid organizational skills, including attention to detail and multitasking
• Team Player: Ability to work collaboratively in a team environment and manage multiple projects simultaneously.

Salary & Benefits:

We offer a highly competitive salary package commensurate with the candidate’s experience.

• Health, Dental and Vision
• PTO
• 401K
• Short and Long Term Disability
• Life Insurance

Firmware Engineer

Location: San Antonio, TX or Remote

Job Summary:

WellAware is looking to add a skilled Firmware Engineer who will be responsible for developing, testing, and maintaining firmware for our embedded systems. The ideal candidate should have a strong background in ARM microcontrollers, RTOS, and wireless protocols. Additionally, experience with cellular modem AT commands, MQTT, JSON, and proficiency in Python or other languages for test software development will be highly advantageous. This individual should be motivated, flexible, energetic and be able to collaborate cross-functionally, both internally and externally.

Job Description:

Design, develop, and debug firmware for embedded systems using ARM microcontrollers.

• Implement RTOS (mbed, Zephyr, FreeRTOS, etc.) and bare metal code as necessary.
• Create firmware for new projects as well as help the team with legacy code maintenance.
• Collaborate with hardware and backend engineers to optimize system performance and ensure compatibility.
• Stay updated on industry trends and standards related to IoT, MQTT, JSON, and other relevant technologies.
• Write test scripts in Python or other languages to ensure the quality and reliability of firmware.
• Provide support for firmware-related issues during all phases of product development.
• Work closely with colleagues in a fast-paced, team-oriented environment.

Basic Qualifications:

• Strong proficiency in ARM microcontrollers and RTOS (mbed, Zephyr, FreeRTOS, etc.).
• Understanding of low-level hardware interfaces (I2C, SPI, UART)
• Highly proficient in C and C++
• Excellent problem-solving skills and attention to detail.
• Willingness to self-learn and research new technologies.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Strong communication and interpersonal skills.
• A strong work ethic and the desire to be part of a dynamic engineering team in a rapidly growing technology industry.

Preferred Qualifications:

• Understanding of wireless protocols including Bluetooth LE, LoRa, etc.
• Experience with industrial protocols like Modbus
• Experience with board bring-up and troubleshooting,
• Using oscilloscope and logic analyzer.
• Reading datasheets and schematics.
• Familiarity with cellular modem AT commands and management is a plus.
• Knowledge of IoT standards such as MQTT, JSON, etc., will be advantageous.
• Experience with Python or other languages for test software development is preferred.
• Familiarity with the nrf52840 microcontroller and associated libraries is a plus.

Salary & Benefits:

We offer a highly competitive salary package commensurate with the candidate’s experience.

• Health, Dental and Vision
• PTO
• 401K
• Short and Long Term Disability
• Life Insurance

Software Engineer

Location: San Antonio, TX or remote

Job Summary:

WellAware is looking for an outstanding Software Engineer with exceptional technical skills and passion for DevOps culture. Software Engineers take an active role in all aspects of the software development lifecycle, but primarily focus on design, implementation and testing of microservices and applications. Our teams are small, multidisciplinary teams that take collective accountability for our customers’ experience. We are fanatical about our production environment and are tenacious in our drive to deliver value rapidly and reliably.

Essential Duties and Responsibilities

• This position is focused mainly on backend components of a SaaS IoT platform: building applications and maintaining software modules across a hosted cloud environment, microservices, databases, APIs, infrastructure
• Works closely with other engineers and designers to drive the evolution and expansion of our current offering
• Develops high-quality code using design patterns and prove its production-worthiness with unit and integration testing
• Re-factors legacy applications to accommodate enhancement requests and resolve defect reports
• Resolves application performance and scalability issues by identifying the bottlenecks, memory leaks and key areas of improvement
• Is mentored and lead by senior members of the team

Basic Qualifications

• Bachelor’s Degree in Computer Science, Software Engineering, Computer Engineering, or equivalent
• 4+ years of industry experience developing web applications, cloud services, mobile and/or large-scale enterprise products
• Computer Science fundamentals in object-oriented design, algorithm design, data structures, and complexity analysis
• Demonstrated proficiency with C#, Java, C++, or equivalent object-oriented programming language
• Strong verbal and written communication skills and an ability to work in an agile team environment
• Highly motivated self-starter with an extreme sense of ownership, passion for quality, and desire to delight customers

Preferred Qualifications

• Highly proficient with the C# programming language
• Demonstrated ability to design and implement high quality RESTful API services and clients
• Demonstrated ability to define and develop automated unit, integration, system, and load tests
• Experience with .NET and ASP.NET
• Experience with event-driven microservices and frameworks (RabbitMQ, Apache Kafka, Apache Spark)
• Experience with cloud deployment, infrastructure, and architecture (AWS, Azure)
• Experience with PaaS frameworks (AWS Lambda, Azure Functions)
• Experience with CI/CD pipelines (Azure Pipelines, TeamCity)
• Experience with container orchestration tools (Kubernetes, Docker)
• Experience with UI development (MAUI, WinForms, WPF/XAML)
• Demonstrated proficiency with relational databases (PostgreSQL, MySQL, SQL Server, etc.)
• Demonstrated proficiency with NoSQL databases (Cassandra, MongoDB)
• Experience developing cloud software services and an understanding of design for scalability, performance and reliability
• Experience building highly available systems and operating 24×7 services

Salary & Benefits

We offer a highly competitive salary package commensurate with the candidate’s experience.

• Health, Dental and Vision
• PTO
• 401K
• Short and Long Term Disability
• Life Insurance